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JCA Hope Network – Privacy Policy

A legal disclaimer

Effective Date: [November, 9, 2025]

JCA Hope Network (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or participate in our programs and services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide to us, such as:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Donation or payment information (processed securely through third-party providers)

  • Any other information you provide through contact forms, volunteer sign-ups, or surveys

B. Non-Personal Information

Automatically collected data through website analytics tools (such as Google Analytics), including:

  • Browser type and version

  • Device type and operating system

  • IP address (anonymized where possible)

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Provide information about our programs, services, and events

  • Respond to your inquiries or requests

  • Process donations and provide tax receipts

  • Improve our website and user experience

  • Maintain records for internal and legal compliance purposes

  • Send newsletters or updates (only if you have opted in)

We will never sell, rent, or trade your personal information to third parties.

3. Donations and Payment Processing

All online donations are processed through secure, PCI-compliant third-party payment processors. JCA Hope Network does not store or have access to full credit card numbers or banking details.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law (for example, for tax or accounting purposes).

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly without them.

6. Information Sharing and Disclosure

We may share limited information with:

  • Service Providers: Vendors who help us operate our website or process donations (bound by confidentiality agreements).

  • Legal Authorities: When required by law, court order, or to protect our legal rights.

We do not sell or share personal data for marketing or advertising purposes.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

  • Withdraw consent for certain uses (such as email marketing)

To exercise these rights, contact us at [insert official email address].

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online platform is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external sites not operated by JCA Hope Network. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies individually.

10. Children’s Privacy

We do not knowingly collect or maintain information from children under 13 years of age. If we become aware that we have received such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date. Continued use of our website signifies your acceptance of any changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

JCA Hope Network
Email: jca@jcahopenetwork.org

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